customer arrives and completes the scheduled appointment. After each return
service, your customer is e-mailed a thank you message and a Customer Satisfaction
Please click on the "X" in the upper
right hand corner of your screen to close this window.
- The follow-up is sent on behalf
of the shop.
- The survey results are immediately
forwarded to the shop.
- The shop is the only one that
has access to the survey information.
- The follow-up acts as a re-reminder
in the event that the customer did not get the work done as a result of the
- The survey gives the shop valuable
feedback on quality and service.
- The customers feel empowered
2000 Cartrak Online